Время работы: 9:00-20:00 (воскресенье - выходной) | sales@arefyevstudio.com

Mixing & Mastering — Terms & Conditions

We work under clear, structured terms to ensure consistent, professional results on every project.
Our workflow is built to match professional mixing and mastering standards used in commercial releases.

These terms apply to all professional mixing and mastering services provided by AREFYEV Studio.


1. Your Rights

You may cancel your project at any stage. Completed work is billed based on actual progress.

You can request updates, ask questions, and provide feedback throughout the process. All revisions must remain within the agreed project scope.

Revisions are included within the limits of the selected service package. Additional revisions are billed separately.

If new materials are introduced during the project, timelines and pricing may be adjusted accordingly.

Refunds apply only to work that has not been completed. Any work in progress is billed based on actual completion.
Refunds are processed within 14 calendar days after payment details are provided.


2. Our Rights

We require complete, properly prepared materials to ensure a professional result.

We may pause or delay a project if:

  • Payment has not been received;
  • Required files are missing or unusable.

We may decline or terminate a project if the source material cannot achieve a professional result. You will be notified immediately.

If a project is canceled after work has started, the completed portion is billed accordingly.

We are not responsible for payment errors caused by incorrect details or accidental transfers.


3. Your Responsibilities

You are responsible for providing complete and properly prepared materials, including stems, reference tracks, and project notes.

If you cancel the project, you agree to pay for all completed work.

You agree to accept the delivered work based on the agreed service scope and pricing.

You are responsible for timely payment according to the agreed process.


4. Our Responsibilities

We deliver all services within the agreed timeframe and maintain consistent quality across every stage of the process.

If timelines are affected by workload or unforeseen circumstances, you will be informed in advance.

All work is carried out according to professional standards and the agreed technical requirements.


Effective Date

These terms take effect once the project is confirmed and remain valid until all work is completed.
By placing an order, you confirm full acceptance of these terms.